Services
Support for Travelers in Japan — Fast, Clear, Human
We help with medical issues, transportation, reservations, lost items, and any unexpected trouble during your stay in Japan.
Our Services
Travel Support Concierge
Your all‑in‑one help in Japan.
If you’re confused, lost, or unsure what to do — message us anytime.
Hospital Support
We guide you to a clinic, help with check‑in, translate during the visit,
and support with prescriptions and payments.
Luggage Support
Help with lost luggage, airport delivery, shipping forms,
and sending bags to hotels or airports.
Cultural Experience Support
Tea ceremony, kimono, shrines, festivals, karaoke, local activities —
we help with reservations and communication.
Transportation Support
If you get lost or confused about trains, buses, or IC cards,
we guide you step‑by‑step.
Reservation Support
Restaurant bookings, activities, tours, and places that don’t accept English.
Additional Concierge Support
You can also request support for unique Japanese experiences.
We assist with planning, communication, reservations, and on‑site guidance for a wide range of activities — especially those that may be difficult for visitors to navigate alone.
Examples of Concierge Support
- Real estate viewing support
- Participation in social or matchmaking events
- Visiting horse racing or boat racing venues
- Enjoying karaoke, nightlife, and local entertainment
If you have something specific in mind, we can also propose options based on your interests.
When to Contact Us
- You feel sick
- You lost something
- You can’t find your way
- You need a reservation
- You can’t communicate
- You feel unsafe or stuck
Pricing (Simple Overview)
- Hospital Support: ¥8,000–¥15,000
- Luggage Support: ¥3,000–¥6,000
- Cultural Experience: ¥3,000–¥8,000
- Reservation Support: ¥2,000–¥4,000
- Urgent / Night Support: +¥5,000–¥10,000
Full details → Pricing
FAQ
- What can you help with
- How fast do you respond
- Do I need Japanese
- How does payment work
- When should I contact you
More → FAQ
Contact Us
Need help now
Message us anytime.