Japan Travel Support
Reliable Assistance for Travelers in Japan — Anytime, Anywhere
We provide real‑time support for travelers facing unexpected situations in Japan. Medical visits, lost items, transportation issues, reservations, SIM problems —
When you need help, we are here.
Fast. Clear. Human support.
Our Services
Travel Support Concierge
Your personal assistant during your stay in Japan.
We help with medical visits, transportation, communication, reservations, and daily troubles.
Hospital Support
We guide you to the right clinic, assist with check‑in, translate during the consultation,
and help with payment and prescriptions.
Luggage Support
Help with sending luggage, filling out delivery forms, and solving lost‑item issues.
Cultural Experience Support
We help you enjoy uniquely Japanese experiences —
from traditional culture to local community activities and modern entertainment.
(Tea ceremony, kimono, festivals, shrines, karaoke, game centers, and more.)
Transportation Support
Navigation, IC card setup, route planning, and help when you get lost.
Reservation Support
Restaurant bookings, activity reservations, and schedule adjustments.
Concierge Support for Unique Japanese Experiences
We also provide concierge assistance for special activities and experiences in Japan.
If you need help with something unique — from local entertainment to cultural or social events — feel free to ask.
We can also suggest options based on your interests.
When You Should Contact Us
Health & Medical
- You feel sick or injured
- You don’t know which clinic to visit
- You cannot communicate with medical staff
Luggage & Lost Items
- You lost your luggage
- You need to send bags to the airport
- You need help with delivery forms
Transportation & Navigation
- You are stuck at a station
- You cannot figure out the route
- You need help with IC cards
Reservations & Activities
- You need help booking restaurants
- You want to join cultural activities
- You need guidance for local experiences
Communication Support
- You need someone who speaks English
- You cannot explain your situation
- You need help understanding local rules
General Travel Trouble
- Something unexpected happened
- You feel unsafe or confused
- You simply need reliable support
FAQ
We support medical visits, lost items, luggage delivery, transportation issues, reservations, communication problems, and general travel troubles.
If something unexpected happens during your stay in Japan, you can contact us anytime.
No. You don’t need to speak Japanese.
We help with communication at clinics, stations, shops, restaurants, and any situation where language becomes a barrier.
We reply as soon as qualified support staff are available.
Urgent cases are prioritized whenever possible.
Payment is activated only when support staff are ready to assist.
We use secure payment methods such as Stripe and Square.
There are no unexpected charges.
Yes. We support all regions of Japan, including major cities, rural areas, and tourist destinations.
You should contact us when you feel sick, lost, confused, unable to communicate, or when something unexpected happens.
Even small questions are welcome — we are here to help.
We offer both package plans and single services:
Emergency fees may apply during nights or holidays
Half‑day support: ¥15,000
Full‑day support: ¥25,000–¥35,000
3‑day support: ¥60,000–¥80,000
1‑week support: ¥100,000–¥150,000
Single services: ¥2,000–¥15,000
WhatsApp is the fastest and most reliable way to reach us.
You can message us anytime during your stay in Japan.
Pricing
Travel Support Packages
| Service | Price | Details |
|---|---|---|
| Half‑day Support (4 hours) | ¥15,000 | General travel assistance, guidance, translation |
| Full‑day Support (8 hours) | ¥25,000–¥35,000 | Full support throughout the day |
| 3‑Day Support | ¥60,000–¥80,000 | Continuous support for multi‑day stays |
| 1‑Week Support | ¥100,000–¥150,000 | Long‑term travel assistance |
Single Services
| Service | Price | Details |
|---|---|---|
| Hospital Support | ¥8,000–¥15,000 | Clinic guidance, check‑in, translation, prescriptions |
| Luggage Support | ¥3,000–¥6,000 | Delivery forms, airport shipping, lost‑item help |
| Cultural Experience Support | ¥3,000–¥8,000 | Traditional culture, local experiences, entertainment |
| Reservation Support | ¥2,000–¥4,000 | Restaurants, activities, cultural bookings |
Emergency Services
| Service | Price | Details |
|---|---|---|
| Night / Holiday Fee | +¥5,000–¥10,000 | Applied outside regular hours |
| Urgent Assistance | from ¥20,000 | Immediate response for emergencies |
Service Availability
Our services become available only when qualified support staff are ready to assist. We activate payment options (Stripe / Square) only when support can be provided safely and reliably.
This ensures high‑quality service and prevents unexpected issues.
Contact
If you need assistance during your stay in Japan, you can reach us through the following channels:
WhatsApp
Fast response for urgent situations.
Ideal for travelers who need immediate support.
LINE
Easy communication for travelers already using LINE.
Useful for ongoing support during your stay.
Email
Best for detailed inquiries, reservations, or partnership requests.
