Privacy Policy
This Privacy Policy explains how Japan Travel Support collects, uses, and protects your personal information.
1.Information We Collect
Information you provide
- Name
- Contact details (WhatsApp, LINE, email)
- Travel details
- Service requests
- Messages you send us
Information collected automatically
- Basic device information
- Access logs (standard server logs)
We do not collect credit card information directly. Payments are processed through secure third‑party providers.
2.How We Use Your Information
We use your information to:
- Provide support services
- Communicate with you
- Confirm reservations
- Assist with medical visits
- Improve our services
- Ensure safety and proper service delivery
We do not sell or share your information with advertisers.
3.Sharing of Information
We may share information only when necessary to provide support, such as:
- Clinics or hospitals
- Transportation staff
- Restaurants or activity providers
- Delivery or luggage services
We never share your information for marketing purposes.
4.Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
However, no online communication is 100% secure.
5.Data Retention
We keep your information only as long as necessary to provide services or comply with legal requirements.
6.Your Rights
You may request:
- Access to your information
- Correction of inaccurate information
- Deletion of your data (unless legally required to keep it)
Contact us at info@japantravelsupport.com for requests.
7.Third‑Party Services
We use third‑party tools such as WhatsApp, LINE, and payment processors.
Their privacy policies apply when using their platforms.
8.Updates to This Policy
We may update this Privacy Policy at any time.
The latest version will always be posted on this page.
9.Contact
For privacy questions, contact: info@japantravelsupport.com